Return & Refund Policy

Thank you for shopping with [Brand Name]. We want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully before placing an order.

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase or order number must be provided.

Items that are damaged due to misuse, normal wear and tear, or improper handling are not eligible for return.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5-10 business days. Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with:

• Your order number

• Photos of the item received

• A brief description of the issue

We will review the claim and arrange a replacement or refund where appropriate.

Order Cancellations

Orders may be canceled within 12 hours of purchase. Once an order has been processed or shipped, it can no longer be canceled.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Downloadable digital products

• Personalized or custom-made products

• Items marked as final sale

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:

Email: support@[yourdomain].com

Business Name: [Brand Name]

We are committed to resolving any issues fairly and promptly.